Legal & Policies

Privacy Policy

Effective Date: February 23, 2026
Website: verbworx.com
Contact: [email protected]

VERB WORX (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, your rights under California law, and how we handle email and SMS communications.

VERB WORX is based in California. While our clients and subscribers may be located anywhere in the United States or internationally, this policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).


1. Information We Collect

We collect personal information only when you voluntarily provide it.

This may include:

  • First and last name

  • Email address

  • Phone number (if you opt in to receive SMS messages)

  • Any information you submit through contact forms or event registrations

We do not collect sensitive personal information unless you choose to provide it. We do not sell personal information.

We may also collect limited non-personal information automatically through cookies or analytics tools, such as:

  • Browser type

  • IP address

  • Pages visited

  • Time spent on the website

This data is used in aggregate to improve our website and services.


2. How We Use Your Information

We use personal information for the purposes you agreed to, including:

  • Sending newsletters and updates

  • Sharing event information, services, and offerings

  • Responding to inquiries

  • Providing program or consulting information

  • Sending SMS messages if you opt in

We do not sell, rent, or trade your personal information.
We do not share your mobile number with third parties for marketing purposes.


3. Email Communications

If you join our email list, you may receive updates, announcements, and occasional promotional content.

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting [email protected].


4. SMS / Text Message Policy (A2P 10DLC & TCPA Compliance)

If you opt in to receive text messages from VERB WORX:

  • Message frequency may vary

  • Message and data rates may apply

  • Consent is not a condition of purchase

  • You may opt out at any time by replying STOP

  • For help, reply HELP or contact [email protected]

We only send SMS messages to individuals who have explicitly opted in.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We maintain records of opt-in consent in accordance with applicable law, including the Telephone Consumer Protection Act (TCPA) and carrier requirements.


5. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information (we do not sell or share personal information)

  • Limit the use of sensitive personal information (we do not use sensitive personal information for profiling or commercial sale)

To exercise your rights, email [email protected] with the subject line “Privacy Request.”

We will verify your identity before fulfilling requests, as required by law.

We will not discriminate against you for exercising your privacy rights.


6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

If you unsubscribe from our email or SMS list, your contact information may remain in suppression lists to ensure we honor your opt-out request.


7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage system can be guaranteed 100% secure.


8. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.


9. Third-Party Services

We may use trusted third-party providers (such as email marketing platforms, SMS providers, website hosting services, or analytics tools) to operate our business. These providers are contractually obligated to safeguard your information.

We are not responsible for the privacy practices of third-party websites linked from our site.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised policy.

Terms of Service

Effective Date: February 23, 2026
Website: verbworx.com
Contact: [email protected]

Welcome to VERB WORX. These Terms of Service (“Terms”) govern your use of verbworx.com (the “Website”) and any consulting, strategy, graphic design, website design, multimedia creation, video production, facilitation, training, or related services provided by VERB WORX (“we,” “our,” or “us”).

By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.


1. Use of Website

This Website is intended for informational and business purposes. You agree to use it only for lawful purposes.

You may not:

  • Use the Website for unlawful or fraudulent activity

  • Attempt to gain unauthorized access to systems or data

  • Copy, distribute, or exploit Website content without permission


2. Intellectual Property

All content on this Website, including text, graphics, branding, frameworks, methodologies, curricula, training models, creative concepts, and program designs, is the property of VERB WORX unless otherwise stated.

You may view content for personal, non-commercial use only.
You may not reproduce, modify, distribute, publish, or create derivative works without prior written consent.

Nothing in these Terms transfers ownership of intellectual property to you.


3. Services

VERB WORX provides consulting, strategy, graphic design, website design, multimedia production, video production, facilitation, training, and related advisory services.

All services are governed by a separate written agreement, proposal, or contract between VERB WORX and the client.

In the event of a conflict between these Terms and a signed service agreement, the signed agreement controls.


4. Creative Work & Deliverables

Unless otherwise specified in a written agreement:

  • VERB WORX retains ownership of pre-existing intellectual property, tools, templates, frameworks, and methodologies.

  • Clients receive rights to final deliverables as defined in their agreement.

  • Draft concepts, unused designs, source files, raw footage, and working files remain the property of VERB WORX unless explicitly transferred in writing.

Clients are responsible for securing proper rights for any materials they provide, including logos, images, music, fonts, and written content.

VERB WORX is not liable for copyright infringement arising from client-provided materials.

For video or multimedia projects, clients are responsible for obtaining model releases, location permissions, and necessary third-party clearances unless otherwise agreed in writing.


5. Trainings and Facilitation

Workshops, facilitation sessions, and trainings are educational in nature.

Participation does not guarantee specific organizational, financial, strategic, or behavioral outcomes.

VERB WORX is not responsible for how participants implement or apply shared tools or strategies.

Recording of sessions requires mutual consent.


6. No Professional Advice

Website content is provided for informational purposes only and does not constitute legal, financial, medical, or licensed professional advice.

Use of this Website does not create a consultant-client relationship.


7. No Guarantees

We provide strategic and creative guidance based on experience and best practices. However, we do not guarantee specific results, funding outcomes, revenue growth, audience engagement metrics, or organizational change outcomes.

Results depend on factors beyond our control.


8. Email and SMS Communications

By opting into email or SMS communications, you consent to receive messages as described in our Privacy Policy.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by:

  • Clicking “unsubscribe” in email communications

  • Replying STOP to SMS messages

Consent is not a condition of purchase.


9. Limitation of Liability

To the fullest extent permitted by law, VERB WORX shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services.

Total liability for any claim related to the Website shall not exceed the amount paid, if any, for services giving rise to the claim.


10. Indemnification

You agree to indemnify and hold harmless VERB WORX from any claims, damages, losses, liabilities, or expenses arising from:

  • Your misuse of the Website

  • Your violation of these Terms

  • Your infringement of third-party rights


11. Dispute Resolution – Mediation First

In the event of a dispute arising out of or relating to these Terms or use of the Website, the parties agree to first attempt to resolve the matter informally.

If informal resolution is unsuccessful, the parties agree to participate in good-faith mediation conducted in California before pursuing arbitration or litigation.

Each party shall bear its own mediation costs.


12. Binding Arbitration

If mediation does not resolve the dispute, any controversy or claim arising out of or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

Arbitration shall:

  • Take place in California

  • Be conducted by a single neutral arbitrator

  • Be confidential

  • Result in a written decision

The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own legal fees unless otherwise required by law or awarded by the arbitrator.


13. Waiver of Class Actions

You agree that any dispute will be resolved on an individual basis only and not as part of a class, collective, or representative action.


14. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.


15. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

Cookie Policy

Effective Date: February 23, 2026
Website: verbworx.com
Contact: [email protected]

This Cookie Policy explains how VERB WORX (“we,” “our,” or “us”) uses cookies and similar technologies on verbworx.com (the “Website”).

By continuing to use our Website, you agree to the use of cookies as described in this policy.


1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors interact with the site.

Cookies do not typically identify you personally. They collect information about your device, browser, and usage patterns.


2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Website to function properly. They enable basic features such as page navigation and secure access to forms.

The Website cannot function properly without these cookies.


Analytics Cookies

We may use analytics tools (such as Google Analytics or similar services) to understand:

  • How visitors find our Website

  • Which pages are visited

  • How long users stay on pages

  • General traffic patterns

This information is collected in aggregate form and helps us improve the Website. It does not identify you personally.


Functional Cookies

These cookies may remember preferences such as form entries or user settings to improve your experience.


3. What We Do Not Use

We do not:

  • Sell personal information

  • Use cookies for behavioral advertising

  • Use third-party advertising pixels for retargeting

  • Share mobile numbers collected for SMS with third parties

If this changes in the future, this policy will be updated.


4. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what personal information is collected

  • Request access to personal information

  • Request correction or deletion

  • Opt out of the sale or sharing of personal information

VERB WORX does not sell or share personal information for cross-context behavioral advertising.

To make a privacy request, contact: [email protected]
Subject line: Privacy Request


5. Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device

  • Delete cookies

  • Block cookies

  • Set preferences for certain websites

Please note that disabling cookies may affect how the Website functions.


6. Third-Party Services

If we use third-party services (such as analytics providers or hosting platforms), those providers may set cookies in accordance with their own privacy policies.

We encourage you to review those policies if you would like more information.


7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised effective date.

Continued use of the Website after updates are posted constitutes acceptance of the revised policy.